Returns & Exchanges
At Bendon Lingerie, we want you to feel confident and comfortable in your purchase, which is why we offer a flexible 30-day return policy for all unworn items in their original condition. Please ensure all tags remain attached and hygiene stickers are in place to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place your lingerie in the original packaging, ensuring all labels are intact and the garment is protected.
- 3.Label and Post
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postal location.
- 4.Quality Check and Refund
Once our warehouse receives and inspects your return for hygiene standards, your refund will be processed to your original payment method within 5-7 business days.